Responsible Gaming Areas of Commitment

PMU: a socially responsible operator

A committee was launched in 2003 to develop and coordinate PMU’s Responsible Gambling Policy “Jouons Responsable”. It gathers representatives from every department in the Company and conceives a yearly program followed by indicators.

A responsible approach with 3 objectives:

  • Favor a better consumption of gaming. How? Through a shared approach and collaboration between the company and its customers « better play together » and a customized information and services offer.

  • Value PMU’s brand as a reference for ethics and trust. To the business partners and to the customers but also to the public.

  • Fit with the civil society and public authorities’ expectations regarding the regulation of gaming market

4 pillars:

  • Training of PMU’s workforce and retail network,

  • Prevention among customers and the general public through communication and self-limitation tools,

  • Medical research through the funding of studies aiming at improving the knowledge of compulsive gambling, prevention and the follow-up of problem gamblers,

  • Communication with other operators and stakeholders.

Amongst French population, according to October 2018 ODJ* publication, there are 2,2 % of moderate risk gamblers and 0.5% of excessive gamblers.  

Our partners:

SOS joueurs 

Web address : 
Tel : 00 33 (0) 9 69 39 55 12 (toll-free number, billing according to your service contract and the country from which you are calling)


IFAC support website

*publication: le point sur la part de joueurs problématique par type de jeu, ODJ Octobre 2018

Jouons responsable