PMU: a socially responsible operator
A committee was launched in 2003 to develop and coordinate PMU’s Responsible Gambling Policy “Jouons Responsable”. It gathers representatives from every department in the Company and conceives a yearly program followed by indicators.
A responsible approach with 3 objectives:
Favor a better consumption of gaming. How? Through a shared approach and collaboration between the company and its customers « better play together » and a customized information and services offer.
Value PMU’s brand as a reference for ethics and trust. To the business partners and to the customers but also to the public.
Fit with the civil society and public authorities’ expectations regarding the regulation of gaming market
Training of PMU’s workforce and retail network,
Prevention among customers and the general public through communication and self-limitation tools,
Medical research through the funding of studies aiming at improving the knowledge of compulsive gambling, prevention and the follow-up of problem gamblers,
Communication with other operators and stakeholders.
France has a comparatively low rate of problem gamblers (1,3% problem gamblers among people between 18 and 75 according to the first French prevalence study in 2010).
Web address : http://www.sos-joueurs.eu
Tel : 00 33 (0) 9 69 39 55 12 (toll-free number, billing according to your service contract and the country from which you are calling)
CRJE : http://www.crje.fr
CRJE support website: http://www.aide-info-jeu.fr