PMU: a socially responsible operator

A committee was launched in 2003 to develop and coordinate PMU’s Responsible Gambling Policy “Jouons Responsable”. It gathers representatives from every department in the Company and conceives a yearly program followed by indicators.

A responsible approach with 3 objectives:

• Favor a better consumption of gaming. How? Through a shared approach and collaboration between the company and its customers « better play together » and a customized information and services offer.

• Value PMU’s brand as a reference for ethics and trust. To the business partners and to the customers but also to the public.

• Fit with the civil society and public authorities’ expectations regarding the regulation of gaming market

4 pillars:

• Training of PMU’s workforce and retail network,

• Prevention among customers and the general public through communication and self-limitation tools,

• Medical research through the funding of studies aiming at improving the knowledge of compulsive gambling, prevention and the follow-up of problem gamblers,

• Communication with other operators and stakeholders.

France has a comparatively low rate of problem gamblers (1,3% problem gamblers among people between 18 and 75 according to the first French prevalence study in 2010).

Our partners:

SOS joueurs 

Web address : http://www.sos-joueurs.eu
Tel : 00 33 (0) 9 69 39 55 12 (toll-free number, billing according to your service contract and the country from which you are calling)

CRJE : http://www.crje.fr

CRJE support website: http://www.aide-info-jeu.fr